What a mess. The DirectTV installer showed up within his window–which is a bonus for the company. However, he had never dealt with my building before and didn’t have a clue about the next step.
So I basically sent him home because it was clear that he knew about as much as I did about installing DirectTV in my building. So I called building management to see what is up with DirectTV and how we get it installed. They gave me a number so I called to see about my order.
It turns out that I was calling AT&T (our building has a contract with them) in order to get DirectTV. To compound my confusion, AT&T’s site only mentions service from DishNetwork.
All of that said, I had to cancel my original order to place a new order with DirectTV through AT&T. The installer should be out tomorrow between 8 – 8. We’ll see what happens.
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