I want to make a couple of things clear, because I’ve received 50+ emails about my experience at West Island Saturn Saab. Mostly clients who have bought cars there and people who are looking to buy cars. I consider my experience with the service department a one-off. Reason being, I have exceptionally high standards when it comes to products and service just based on my companies, jobs, etc. And it may just be the car that I was given when I showed up to get a new car. Things happen and we work them out.
The thing that everyone should know is that my sales person, Rejean, was exceptional. The finance lady, Brooke–amazing. And to boot, the General Manager at the dealership reads blogs and wants to help and fix outstanding issues. So add Pierrot Cloutier to the abovementioned list. I am confident that West Island Saturn Saab will correct the outstanding issues, its just taken them a bit to get rolling.
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